Privacy Policy

1. Introduction

ProVe Legal ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

This policy complies with the European General Data Protection Regulation (GDPR), Danish Data Protection Act, and other applicable privacy laws. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number, mailing address
• Property Information: Details about properties you own or wish to sell
• Communication Records: Messages, inquiries, and correspondence with us
• Service Preferences: Your preferences for how we contact you and provide services
• Newsletter Subscriptions: Email address and preferences for our newsletter

2.2 Information Collected Automatically

• Usage Data: How you interact with our website and services
• Device Information: IP address, browser type, operating system
• Cookies and Tracking: Information collected through cookies and similar technologies
• Website Analytics: Pages visited, time spent, referral sources

3. How We Use Your Information

3.1 Primary Purposes

• Provide real estate services and consultation
• Respond to your inquiries and communicate with you
• Process and fulfill service requests
• Send newsletters and marketing communications (with consent)
• Improve our website and services
• Comply with legal obligations

3.2 Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for specific processing activities
• Contract Performance: To fulfill our contractual obligations to you
• Legitimate Interests: For our legitimate business interests that don't override your privacy rights
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing and communications
• Analytics and website optimization
• Legal and professional services
• Payment processing (when applicable)

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government requests or investigations
• Protection of our rights and safety
• Fraud prevention and security purposes

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage patterns
• Marketing Cookies: Used for targeted advertising and marketing
• Preference Cookies: Remember your settings and preferences

5.2 Cookie Management

You can control cookie settings through our cookie consent banner and your browser settings. Note that disabling certain cookies may limit website functionality.

6. Data Security

6.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Staff training on data protection practices
• Incident response and breach notification procedures

6.2 Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities within 72 hours as required by GDPR.

7. Your Privacy Rights

7.1 GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request information about personal data we hold
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to certain processing activities
• Rights Related to Automated Decision-Making: Protection from automated profiling

7.2 Exercising Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond to your request within one month and may request verification of your identity.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law:

• Contact Information: Retained while you remain a client or subscriber
• Service Records: Kept for 7 years after service completion for legal compliance
• Marketing Data: Retained until you unsubscribe or withdraw consent
• Website Analytics: Typically retained for 24-38 months

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules
• Certified data protection frameworks

10. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

Your continued use of our services after policy changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

For data protection matters, you may also contact the relevant supervisory authority in your jurisdiction.

14. Supervisory Authority

If you believe we have not handled your personal data in accordance with this policy or applicable law, you have the right to lodge a complaint with the relevant data protection authority:

UK Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113